How It Works
Building shouldn't feel like a mystery novel. Here's exactly what happens, in order, with no plot twists.
Spoiler: it ends with you loving your house.
- 11–4 hours
Consultation & site visit
A completely free site visit or office consultation. We show up, listen more than we talk, and give you an honest read on budget and timing.
- 22–14 days, depending on complexity
Proposal & agreement
A written scope, price and schedule, reviewed line by line before anything is signed. Simple jobs come back fast; complex ones take a little longer.
- 32 weeks to 2 months
Design & selections
This one's on your clock. The timeline depends on how many revisions you want and how long it takes to pick finishes. Pro tip: a designer speeds things up (and ends the 47-tile-samples standoff).
- 42–8 weeks, pending crew availability
Permits & scheduling
Once design and selections are locked, we handle the permits and get you on the calendar, pending crew availability. This is also when we estimate how long construction will take.
- 5Varies with job complexity
Construction
The fun part. How long it takes depends on the job's complexity, and we estimate it during scheduling. Regular updates, a tidy job site, and no ghosting.
- 61 day to 2 weeks
Walk-through & warranty
We walk the project with you, usually in an hour or two. Anything that needs a fix gets fixed after that, and timing depends on how many changes there are. Then we do a final walk-through, and your 1-year craftsmanship warranty kicks in.
“They got the right people for each job and they dealt with them so I could just follow along on the app and know it was handled.”
Communication
You get access to an online client portal to follow your project: the schedule, progress updates, photos and messages, all in one place. No more wondering what happened on site today.
Pricing approach
Every project is priced individually. After your consultation, you'll get a detailed written proposal built around your scope, finishes and site. We offer multiple contract types — fixed-price, cost-plus, and time & materials — so we can match the agreement to how your project works best. Any changes are documented in a signed change order before the work happens, so your budget never surprises you. Your payment schedule is spelled out in your written agreement.
Warranty
Every project includes a written warranty, with a 1-year warranty on craftsmanship for every aspect of the project. See warranty & licensing details.
Got a project rattling around in your head?
Let's get it out of there and onto paper. The site visit is free and comes with zero pressure.